Aq990's Terms & Conditions — fully in English

Aq990 is one of Bangladesh's most trusted online Sports Betting platforms. These Terms & Conditions ("Terms") apply to your use of the aq990 website and related services. By using any of aq990's services, you are considered to have accepted these Terms.

Key terms used in this document are defined as follows. "aq990" or "we" refers to the entity operating the aq990 platform. "User" or "you" refers to any individual registered on or using aq990's services. "Services" refers to the aq990 website, application, and all associated betting features.

To open an account with aq990, you must provide accurate and complete information. aq990 reserves the right to close any account registered with false details. Each user may only hold one account — creating multiple accounts is strictly prohibited.

You will need to provide the following information when registering. For security and legal purposes, aq990 may request additional documents at any time to verify your identity.

• Full name (as it appears on your national ID)
• Active mobile number
• Valid email address
• Date of birth (must be 18 years or older)
• Bangladeshi address

Keeping your account password confidential is your responsibility. You are solely responsible for all activity carried out under your account. Do not share your password with anyone.

You must be at least 18 years old to use aq990's services. aq990 may request a copy of your national ID or passport at any time for age verification. Accounts belonging to minors will be terminated immediately, and any deposited funds may not be returned.

Additionally, aq990's services are not available in countries or regions where online betting is fully prohibited. aq990 reserves the right to restrict such access through technical means.

Before placing a bet on aq990, please read the specific rules for each event carefully. Once a bet is confirmed, it cannot be changed or cancelled — unless the cashout feature is available and active.

When it comes to betting, aq990 ensures the following:

• All odds are updated in real time based on market conditions.
• Odds in live betting can change at any moment.
• If a match is cancelled, bets are generally refunded.
• Results are determined by an automated system with no human intervention.
• Maximum winning limits may vary depending on the event and market.

Betting through multiple accounts or manipulating odds by artificial means is strictly prohibited and may result in account termination.

Aq990 supports the most widely used payment methods in Bangladesh. Deposits are typically credited to your account instantly. Withdrawals require identity verification to be completed beforehand.

• bKash: Minimum deposit ৳500, withdrawals from ৳1,000.
• Nagad: Minimum deposit ৳500, withdrawals from ৳1,000.
• Rocket: Minimum deposit ৳500, withdrawals from ৳1,000.
• Bank Transfer: Minimum deposit ৳1,000; withdrawals from ৳2,000.

Withdrawal requests are typically processed within 15 minutes to 24 hours. Larger withdrawals may require additional verification. aq990 charges no hidden fees — however, your payment provider may apply their own charges.

Aq990 regularly offers a range of exciting bonuses and promotional deals. Each bonus comes with its own terms, which are clearly stated in the offer details. Bonuses become available for use as soon as they are credited to your account.

General Terms for Bonuses:

• A specific wagering requirement must be met before a bonus can be withdrawn (typically 10x to 30x).
• Each bonus has a specific validity period and will expire if not used in time.
• A bonus offer cannot be used more than once.
• Bonuses cannot be shared with other users.
• Some bonuses are only valid for specific sports or markets.

Aq990 reserves the right to modify, suspend, or cancel any bonus offer at any time without prior notice. If bonus abuse or fraudulent activity is detected, the associated bonuses and account balance may be forfeited.

The following activities are strictly prohibited on the aq990 platform in order to maintain a fair environment. Violations may result in account termination and legal action.

• Creating multiple accounts or using someone else's account.
• Registering with false or inaccurate information.
• Attempting to influence betting outcomes through match fixing or any other dishonest means.
• Abusing the bonus system or collecting bonuses through multiple accounts.
• Money laundering or depositing funds from illegal sources.
• Attempting to hack or gain unauthorised access to aq990's software or systems.
• Placing bets using automated bots or software.

Aq990 reserves the right to temporarily suspend or permanently close any account under the circumstances listed below. Account closure decisions are generally final, though appeals may be considered in serious cases.

• Any violation of these Terms & Conditions.
• Providing a false identity or forged documents.
• Fraudulent or suspicious financial transactions.
• If multiple accounts belonging to the same individual are detected.
• Accounts inactive for an extended period (24 months or more).

Funds legitimately held in an account are generally returned upon closure. However, if an account is closed due to fraudulent activity, all funds may be forfeited. Users may also close their own account at any time by contacting the support team.

Aq990 believes betting is a form of entertainment and should never be seen as a source of income. We place responsible gaming at the top of our priorities and encourage users to enjoy themselves within their own limits.

Aq990 provides the following responsible gaming tools:

• Set daily, weekly, or monthly deposit limits at your convenience.
• Set a self-exclusion period and temporarily lock your account.
• A permanent Self-Exclusion option that, once activated, will restrict you from placing bets for a specified period.
• The ability to set a loss limit.
• Set session time limits on your gaming activity.

Aq990 takes the protection of your personal information seriously. We only collect data that is necessary to provide our services, and we store it securely. Your information is never sold to third-party marketing companies.

Aq990 may collect and use the following information:

• Personal information provided at registration — used to deliver our services.
• Transaction data — to ensure financial security and prevent fraud.
• Usage patterns and preferences — to improve our services.
• Information required in response to a valid legal authority request.

For more details, visit our Privacy Policy Read the page.

If you have a complaint or dispute, contact aq990's customer support team first. Our team typically resolves issues within 24 to 72 hours. When submitting a complaint, please clearly provide your account number, the date, and a description of the issue.

The dispute resolution process is as follows:

• Step 1: Submit a complaint to customer support via live chat or email.
• Step 2: Complaint review by the senior support team (within 72 hours).
• Step 3: Final decision by the compliance team if required.

Aq990 reserves the right to modify, amend, or update these terms and conditions at any time. For significant changes, aq990 will endeavour to notify users by email or SMS. However, updated terms take effect as soon as they are published on this page.

Continuing to use aq990 after any changes have been made will be considered your acceptance of the updated terms. We recommend visiting this page regularly to stay informed.